Most frequent questions and answers

Shipping is available worldwide and shipments over €40 are free (only in NL).

  • All goods are sent from The Netherlands, delivery time will vary according to the recipient’s location.
  • Track and Trace code will be provided through email once the shipment is dispatched.
  • All items will be shipped within two working day’s.
  • Contact customer service via the contact form if the track and trace code is not received within two working day’s after the order is placed.

For all shipment-related questions. You can go to our delivery and returns page. Here are the terms explained.

We ship worldwide except for war or conflict areas.

For all shipment-related questions. You can go to our delivery and returns page. Here are the terms explained.

With care 🙂
Every material has different wishes. On our Usage and Maintenance page, you can find the details per material.

All our products are made from as many recycled materials as possible. We create own materials to work with like recycled – stainless steel, aluminium, bakelite and much more. It takes time, but it’s much better for our planet.

Original collection

  • Is made from the most premium iron you will ever see. Cast in Poland, and enamelled in Poland as well. 
  • The material is ‘post-consumer’ which means we collect and we use for production. The Dutch Ovens are made from old train rails. 
  • The enamel coating is hand sprayed and a little smoother than the sous-chef collection.
  • The pot has got a very thick bottom (5,5mm) which is provided with a special stamp that shows where the material comes from.
  • 40-year guarantee

The Sous-Chef collection 

Came into this world because we wanted to provide an affordable option for sustainable cookware for every household.

  • This is a cheaper option, but definitely does the job right!! 
  • This pot is 100% recycled (just as the above) but made from factory waste (which is a lot cheaper for production and easier to collect!). 
  • The enamel layer is sprayed automatically, but not less strong.
  • So this rock solid pot also lasts long, has a slightly different design and is also slightly less heavy.
  • The bottom plate is 4,5 mm and has a slightly less detailed stamp on the bottom.
  • 2 year guarantee. 

All our products have a warranty of two years. Except for our Original Collection, this has a warranty of 40 years.


Hopefully, we will have these pans back in stock by spring 2023. Register for our newsletter and keep posted about our latest releases.

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